INTRODUCTION
VMS Engineering and Design Services Private Limited referred to as (“we, our, or us”) respect the privacy of every individual visiting out website as well as using our services. This Privacy Policy is designed to inform you about what personal data we may collect, use, disclose, process and safeguard your personal data when you visit our website.
Before accessing our website or using our services, you acknowledge that you have read and understood this privacy policy, given your free consent, and you agree to the terms and conditions mentioned herein.
SCOPE
This policy applies to personal data we may process through your interaction with us, including, but not limited to:
- Through online activities and services, we provide (including website, social media pages, digital events and other online services).
- Through third party sources including ad networks.
- When you use our services or interact with us through phone, email, chat, text messages, social media, our website, or by visiting our offices or events (such as trade shows and conferences).
HOW DO WE COLLECT YOUR DATA.
We collect your data only after acquiring your consent (as defined under Section 6 of the Digital Personal Data Protection Act, 2023) through our website or under a valid contract.
INFORMATION WE COLLECT
While using Our Service, we may ask You to provide us with certain personal data that can be used to contact or identify You. Personal Data may include, but is not limited to:
- Email address
- First name and Last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
In addition to personal data, we may also collect non-personal information automatically when you visit our website or use our services. This may include information such as your IP address, browser type, device type, operating system, and browsing behaviour. This information is collected using various technologies such as cookies, web beacons, and other tracking mechanisms.
HOW DO WE USE YOUR DATA
We use the personal data we collect from you for various purposes, including:
- Providing and improving our services.
- Processing transactions and fulfilling orders.
- Communicating with you about your account, inquiries, and requests.
- Sending you promotional materials, newsletters, and updates about our products and services.
- To contact prospective customers.
- Conducting market research, data analysis, and statistical studies.
- Detecting, preventing, and addressing technical issues or security incidents.
- Complying with legal obligations and enforcing our policies.
We may also use non-personal data for analytical purposes, such as analyzing trends, administering our website, tracking user movements etc.
COOKIES AND TRACKING TECHNOLOGIES
We collect cookies only after acquiring your consent (as defined under Section 6 of the Digital Personal Data Protection Act, 2023).
- Our website may use cookies and other tracking technologies to collect information about your browsing activities and enhance your online experience.
- Cookies are small text files that are stored on your device when you visit a website. They enable us to recognize your device and remember certain information about your preferences.
- We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period of time) to store your preferences, track your activities, and analyze usage data.
- You may refuse or disable cookies by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of our website and your ability to access certain features.
RETENTION OF YOUR PERSONAL DATA
We retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
THIRD – PARTY DISCLOSURE
We may share your personal data with other data processors service providers who assist us in operating our website, conducting our business, or providing services to you. We engage such data processors only under a valid contract and they are contractually obligated to maintain the confidentiality and security of your personal data and are prohibited from using your personal data for any other purpose.
We do not sell, trade, or transfer your personal data to third parties for their marketing purposes without your explicit consent. Additionally, we may disclose your personal data if required by any law for the time being in force or in response to valid legal process, such as a court order, decree, or judgement.
CROSS BORDER TRANSFER
We may transfer your personal data with data processors located outside the territory of India who provide us with various AI Tools and cloud-based services. We transfer your data to such data processors only under a valid contract and by maintaining reasonable security practices.
SECURITY
Data Security Measures: We take the security of your personal data seriously and implement various technical, administrative, and physical security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, secure socket layer (SSL) technology, regular security assessments, and employee training on data protection best practices.
Third-Party Security: We endeavour that any third parties who may have access to your personal data adhere to industry-standard security measures and comply with relevant data protection regulations.
Data Breach Response: In the event of a data breach that compromises the security of your personal data, we will notify you as soon as possible and the appropriate regulatory authorities in accordance with applicable laws and regulations.
YOUR RIGHTS
Access: You have the right to request access to the personal data we hold about you. Upon request, we will provide you with a copy of your data in a commonly used electronic format.
Correction: If you believe that any of the personal data, we hold about you is inaccurate or incomplete, you have the right to request corrections or updates to your data through our website by making a request.
Objection: You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
Withdrawal of Consent: You have the right to withdraw that consent of processing of your personal data at any time. However, please note that withdrawing consent may impact our ability to provide certain services to you.
Deletion: You have the right to request the deletion of your personal data stored with us under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw your consent.
Grievance Redressal: You have the right to get grievance redressal for any grievance you may have regarding processing of your personal data. To access this right, you may visit our website or contact the IT Manager.
CHANGES TO THIS PRIVACY POLICY
Notification of Changes: We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website or through other means of communication. It is your responsibility to review this Privacy Policy periodically for any changes.
CONTACT INFORMATION
If you have any questions, concerns or complaints regarding this Privacy Policy please contact us at:
VMS Engineering and Design Services Private Limited
Chitrakoot Flats, Behind Times of India
Navrangpura 380009
Gujarat, India
+91 79 40236236
